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LHR Cars is based very close to Heathrow Airport London and provide Private Hire Airport Transfers from London Airports, Heathrow airport London ,Gatwick Airport ,Stansted Airport ,Luton Airport ,City Airport Executive and VIP chauffeur driven transfers to anywhere in London or in the UK ,Car hire for full day with driver , Coach services and Inter-city transfers. While we are based in London we provide pickups and drop offs to anywhere in the UK provided either the destination or pickup is within London or its surrounding areas. We serve 24 hours, 7 days a week, 365 days in a year.
Our management team between them has over 3 years of experience in passenger transportation services. Our aim is to provide a professional service at competitive prices. All our drivers and chauffeurs are licensed and approved by Public Carriage Office, Transport for London.
We only work with our own recruited drivers and chauffeurs as compare to many online websites who actually pass on your job to a third party or service providers and relaying on them for service quality. Being in control of our service we are likely to be stand out for quality assurance and professional on time service. That's why we say "Experience the Difference".
Yes, We are fully licensed private hire operator based in London, officially licensed by Public Carriage Office, Transport for London and comply with all the requirements as set by PCO.
All our drivers are also fully licensed by PCO (Public Carriage Office) fully vetted and CRB (Criminal Record Bureau) checked. We only work with professional drivers who have years of experience in the industry and maintain high standards of service.
As a part of our licensing process with PCO, Transport for London we maintain our own Public Liability Insurance and all our drivers have their own PHV (Private Hire Insurance) for the vehicles they drive and passengers are fully covered for any claims arise because of an accident while travelling with Prompt Airport Cars.
These international numbers from USA, Australia and other countries is just a facility for our foreign customers to make reservation by dialling their local number and save on dialling UK number. We are not physically based in those countries and all calls are routed to our office based in London.

Airport and Seaport transfers related Questions

we mainly cover following airports and all our airport pickups provided with a meet and greet service as standard. Our driver meets you inside the airport in the arrivals hall or at the airport information desk.
  • London Heathrow Airport
  • London Gatwick Airport
  • London Stansted Airport
  • London Luton Airport
  • London City Airport
  • Farnborough Airport

We also pickup and drop off from other UK and London airports including private jet pickups provided either your pickup or drop off is within London or its surrounding home counties.
we mainly cover following seaports. All cruise port / seaport pickups provided with a meet and greet service as standard where your driver meets you at the designated meeting point for passenger pickups.
  • Dover Sea / Cruise Port
  • Harwich Sea / Cruise Port
  • Southampton Sea / Cruise Port
  • Ramsgate Seaport

We also pickup and drop off from other UK seaports or cruise ports provided either your pickup or drop off is within London or its surrounding home counties.
We monitor flight arrivals time in our office and drivers go inside the airport according to the actual landing of your flight. We do not charge you any extra if your flight is delayed. In some circumstances, if you flight lands earlier than the scheduled arrival time please rest assured that our driver will be there on time for your pickup.
You will meet the driver either at the airport information desk or in the arrivals hall depending on the airport. See below details for common airport pickups.
Airport Pickup Point
  • London Heathrow Airport – Terminal 1 International Arrivals Hall – with your Name Board
  • Domestic Arrivals – with your Name Board
  • London Heathrow Airport – Terminal 2 International Arrivals Hall – with your Name Board
  • Domestic Arrivals Hall – with your Name Board
  • London Heathrow Airport – Terminal 3 Airport Information Desk – with your Name Board
  • London Heathrow Airport – Terminal 4 International Arrivals Hall – with your Name Board
  • Domestic Arrivals – with your Name Board
  • London Heathrow Airport – Terminal 5 International Arrivals Hall in front of Costa Coffee – with your Name Board
  • Domestic Arrivals Hall – with your Name Board
  • London Gatwick Airport – South Terminal International Arrivals Hall – with your Name Board
  • Domestic Arrivals – with your Name Board
  • London Gatwick Airport – North Terminal International Arrivals Hall – with your Name Board
  • Domestic Arrivals – with your Name Board
  • London Stansted Airport International Arrivals Hall – with your Name Board
  • Domestic Arrivals – with your Name Board
  • London Luton Airport International Arrivals Hall – with your Name Board
  • Domestic Arrivals – with your Name Board
  • London City Airport Arrivals Hall – with your Name Board

If you arriving at any other airport not detailed above, the pickup will be always in the arrivals hall with your name board.
You must call us at following numbers quoting your Booking ID number or Journey Reference or your name.
If you are using a UK Mobile Phone or Land line:
Tel: 020 8845 1111
If you using a Foreign Mobile Phone or Land line:
Tel: 0044 20 8845 1111
Booking Lines (Office hours):
8:00AM till 12:00PM (UK Time)
Call Center Information Lines:
24 Hours, 7 Days a Week
Our standard terms of business and cancellation & Refund policy will apply.
If your flight is cancelled for any reason and you are traveling at a later date or time, you can always let us know and we can keep your booking on hold. There is no charge for this. If your flight is cancelled and you are not traveling anymore and want to cancel your booking in this case we will charge you £5.00 for a single journey booking and £10.00 for a return journey booking.
Please note in the following circumstances we will charge you according to our standard cancellation policy as explained in section (9) of our terms.
Where your airline is not displaying accurate information about the cancellation and we have sent the driver at the airport for your pickup. It is always better to let us know about the cancellation of your flight as soon as you know as you are the most up to date person while at the airport.
For European flights cancellations we might charge you as per our standard terms in section (9) especially if you failed to inform us that your flight has been cancelled because in many circumstances there is no up to date information available at the airline website or at the airport website.

General Questions

You can view the details of our services on our home page. Here is a list of some of them.
  • Executive car hire
  • Airport transfers
  • Coach services and day hire
  • London and UK tours
  • Contract and Account work for corporate clients
  • Events and Conference transportation service
  • Weekly and Monthly hire for VIPs
You can Book Online, Send us an Email or Call us on our booking lines. You can visit information page for more information.
We accept all major credit cards as payment. You can get online discount with this option.
Yes, you can make reservation as cash payment to the driver but to secure a booking we will require your credit / debit card details to confirm the booking. We will not charge your card for the payment. You will pay the driver in cash for each journey separately.
Call us at the following numbers quoting your booking ID number or journey reference number or your name and our experienced staff will be able to assist you.
If you are using a UK Mobile Phone or Landline:
Tel: 020 8845 1111
If you using a Foreign Mobile Phone or Landline:
Tel: 0044 20 8845 1111

Booking Lines (Office hours):
8:00AM till 12:00PM (UK Time)
Call Centre Information Lines:
24 Hours, 7 Days a Week
Prices quoted are per vehicle and not per person.
We would suggest you book at least 24 hours in advance. Most of our customers book their journeys 2 to 14 days in advance and many of them book their transportation when they are booking their air tickets or cruise holidays. We do take last minute bookings but in most days we are fully booked.
For certain days as mentioned below, there will be an extra charge of up to 50% will apply. Our system is smart enough to calculate correct fare including any extra charges for those days.
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Year's Eve
  • New Year's Day
Yes, you can cancel a booking.